Operations

AAA Operations provides reliable support and systems management for continuous improvement. Academic Analytics delivers quality data to gain insights into valuable metrics.

Central Units IBO supports the operations and financial management of the central departments of Yale School of Medicine, from day to day transactional activity, to budgeting, forecasting and monitoring, to long range planning. Shared Services processes transactions for departments in administration, education programs and central research core facilities.

The YSM Office of Continuous Improvement is a team dedicated to partnering with business areas to strengthen and standardize financial and operational processes through the utilization of structured problem solving and quality methods (e.g. Six Sigma, Lean, Project Management, Change Management) with the goal of implementing sustainable changes that result in more efficient processes and effective controls.  We can help your team use data to make decisions, manage processes, and measure process performance to identify strengths, gaps, and improvement opportunities.